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Privacy policy
Personal data (hereinafter referred to as “data”) are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.
Pursuant to Art. 4 no. 1. of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” shall mean any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components used by us for optimisation purposes and to increase the quality of use, insofar as third parties process data under their own responsibility.
Our privacy policy is structured as follows:
I. Information about us as the responsible party
II. Rights of users and data subjects
III. Information on data processing
I. Information about us as the responsible party
The responsible provider of this website in terms of data protection law is:
Inh. Hannes Fichtel
Mühlgasse 3A
D‑96152 Burghaslach
Phone: +49 (0)9552 — 59 29 0 20
Fax: +49 (0)9552 — 59 29 0 21
eMail: info@fichtel-it.de
II. Rights of users and data subjects
With regard to the data processing described in more detail below, users and data subjects have the right to
- to confirmation as to whether data concerning them are being processed, to information about the data being processed, to further information about the data processing and to copies of the data (cf. also Art. 15 DSGVO);
- to correct or complete incorrect or incomplete data (cf. also Art. 16 DSGVO);
- to the immediate erasure of the data relating to them (cf. also Art. 17 of the GDPR), or, alternatively, insofar as further processing is necessary pursuant to Art. 17(3) of the GDPR, to restriction of processing in accordance with Art. 18 of the GDPR;
- to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 GDPR);
- to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 of the GDPR).
In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider about any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 DSGVO. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding the above, the user has a right to information about these recipients.
Users and data subjects also have the right to object to the future processing of data relating to them in accordance with Article 21 of the GDPR, provided that the data is processed by the provider in accordance with Article 6 (1) (f) of the GDPR. In particular, an objection to data processing for the purpose of direct advertising is permitted.
III. Information on data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information is provided below on individual processing procedures.
Server data
For technical reasons, in particular to ensure a secure and stable internet presence, data is transmitted by your internet browser to us or to our web space provider. These so-called server log files are used to collect, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the internet connection from which the use of our website takes place.
The data collected in this way is temporarily stored, but not together with other data about you.
This storage takes place on the legal basis of Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
The data will be deleted again after seven days at the latest, unless further storage for evidence purposes is required. Otherwise, the data is exempt from deletion in whole or in part until the final clarification of an incident.
Cookies
a) Session cookies / session cookies
We use so-called cookies with our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the internet browser you use. Through these cookies, certain information about you, such as your browser or location data or your IP address, is processed to an individual extent.
This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.
The legal basis for this processing is Art. 6 para. 1 lit b.) DSGVO, insofar as these cookies data are processed for contract initiation or contract processing.
If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.
When you close your internet browser, these session cookies are deleted.
b) Third-party cookies
Where applicable, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our website are also used with our website.
Please refer to the following information for details on this, in particular the purposes and legal bases of the processing of such third-party cookies.
c) Elimination option
You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific internet browser you use. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.
Customer account / registration function
If you create a customer account with us via our website, we will collect and store the data you entered during registration (e.g. your name, address or e‑mail address) exclusively for pre-contractual services, for the fulfilment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called notepad function). At the same time, we also store your IP address and the date of your registration along with the time of day. Of course, this data will not be passed on to third parties.
Within the scope of the further registration process, your consent to this processing is obtained and reference is made to this data protection declaration. The data collected by us in this process will be used exclusively for the provision of the customer account.
If you consent to this processing, Art. 6 para. 1 lit. a) DSGVO is the legal basis for the processing.
If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b) DSGVO.
In accordance with Art. 7 (3) DSGVO, you can revoke the consent you have given us to open and maintain the customer account at any time with effect for the future. To do so, you only need to inform us of your revocation.
The data collected in this respect will be deleted as soon as processing is no longer necessary. However, we must observe retention periods under tax and commercial law.
Contact requests / contact possibility
If you contact us via the contact form or e‑mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for the processing and answering of your enquiry — without their provision we cannot answer your enquiry or at best only to a limited extent.
The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.
Your data will be deleted as soon as your enquiry has been finally answered and there are no legal obligations to retain the data, e.g. in the case of subsequent contract processing.
User contributions, comments and ratings
We offer you the opportunity to publish questions, answers, opinions or evaluations, hereinafter referred to as “contributions”, on our website. If you make use of this offer, we will process and publish your contribution, the date and time of submission and the pseudonym used by you, if applicable.
The legal basis for this is Art. 6 para. 1 lit. a) DSGVO. In accordance with Art. 7 (3) DSGVO, you can revoke your consent at any time with effect for the future. To do so, you only need to inform us of your revocation.
In addition, we also process your IP and email address. The IP address is processed because we have a legitimate interest in taking or supporting further action if your contribution infringes the rights of third parties and/or it is otherwise unlawful.
The legal basis in this case is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the legal defence that may be necessary.
Subscription to contributions
If you publish contributions on our website, we also offer you the option of subscribing to any follow-up contributions by third parties. In order to be able to inform you about these follow-up contributions by e‑mail, we process your e‑mail address.
The legal basis for this is Art. 6 para. 1 lit. a) DSGVO. In accordance with Art. 7 (3) DSGVO, you can revoke your consent to this subscription at any time with effect for the future. To do so, you only need to inform us of your revocation or click on the unsubscribe link contained in the respective email.
YouTube
We maintain an online presence on YouTube to present our company and our services and to communicate with customers/interested parties. YouTube is a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA.
In this respect, we would like to point out that there is a possibility that user data may be processed outside the European Union, in particular in the USA. This may result in increased risks for users in that, for example, it may be more difficult to access the user data at a later date. We also do not have access to this user data. The access possibility lies exclusively with YouTube. Google LLC is certified under the Privacy Shield and has thus undertaken to comply with European data protection standards.
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
You can find YouTube’s privacy policy at
https://policies.google.com/privacy
Google Analytics
We use Google Analytics on our website. This is a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”)
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymisation function. This function allows Google to truncate the IP address within the EU or EEA.
The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and of the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the internet.
Google states that it does not associate your IP address with any other data. In addition, Google keeps under
https://www.google.com/intl/de/policies/privacy/partners
The website also provides you with further information on data protection law, for example on the options for preventing data use.
In addition, Google offers
https://tools.google.com/dlpage/gaoptout?hl=de
a so-called deactivation add-on together with further information on this. This add-on can be installed with the most common internet browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. Of course, you can also find out whether and which other web analytics services we use in this privacy policy.
Google reCAPTCHA
We use Google reCAPTCHA on our website to check and prevent interactions on our website by automated access, e.g. by so-called bots. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”)
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
Through this service, Google can determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, Google may also collect other information that is necessary for offering and guaranteeing this service.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the security of our website as well as in the defence against unwanted, automated access in the form of spam or similar.
Google offers under
https://policies.google.com/privacy
for further information on the general handling of your user data.
Google Fonts
We use Google Fonts on our website to display external fonts. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”)
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimisation and economic operation of our website.
Through the connection to Google established when you call up our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be transmitted.
Google offers under
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
for further information, in particular on the possibilities of preventing the use of data.
FontAwesome
In order to be able to display fonts and visual elements of our website, we use the external fonts of FontAwesome. FontAwesome is a service provided by the
Fonticons Inc, 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA, hereinafter referred to only as “FontAwesome”.
When you access our website, a connection is established to the FontAwesome server in the USA in order to enable and update the display of fonts and visual elements.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the optimisation and economic operation of our website.
Through the connection to the FontAwesome server established when you call up our website, FontAwesome can determine from which website your request was sent and to which IP address the display of the font is to be transmitted.
FontAwesome offers under
https://fontawesome.com/privacy
for further information, in particular on the possibilities of preventing the use of data.
Amazon Affiliate Program
We use the AMAZON affiliate programme on our website. This is a service provided by Amazon Europe Core S.à r.l., 5 Rue Plaetis, L ‑2338 Luxembourg. Through the AMAZON affiliate programme, advertisements from Amazon.de are placed on our website. If you click on one of these advertisements, you will be forwarded to the corresponding offer on the AMZON Internet portal. If you subsequently decide to purchase the advertised product, we will receive a “commission” from Amazon.
Amazon uses cookies to enable this service. With the help of these cookies, Amazon can track that you have been redirected from our website to the AMAZON internet portal.
Amazon offers under
https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010
for further information on data protection.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in ensuring the processing and payment of our commission claims by Amazon.
If you do not agree to this processing, you have the option of preventing the storage of cookies by making a setting in your internet browser. You can find more information on this above under “Cookies”.
Google AdSense
We use Google AdSense on our website to integrate advertisements. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.
Through certification under the EU-US Privacy Shield (“EU-US Privacy Shield”)
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
Google AdSense stores cookies and so-called web beacons on your end device via your internet browser. This enables Google to analyse how you use our website. The information collected in this way, along with your IP address and the advertising formats displayed to you, is transferred to Google in the USA and stored there. Furthermore, Google may pass this information on to contractual partners. However, Google declares that your IP address will not be merged with other data about you.
The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details on this can be found above under the item “Cookies”.
In addition, Google offers
https://policies.google.com/privacy
https://adssettings.google.com/authenticated
for further information, in particular on the possibilities of preventing the use of data.
affilinet tracking cookies
We also advertise third-party offers and services on our website. If you conclude a contract with the third-party provider as a result of our advertising for these third-party offers, we receive a commission for this.
In order to be able to correctly record successful referrals, we use the so-called affilinet tracking cookie. However, this cookie does not store any of your personal data. Only our identification number as the referring provider and the order number of the advertising material you clicked on (e.g. a banner or a text link) are recorded. We need this information for the purpose of processing payments or paying out our commissions.
If you do not agree to this processing, you have the option of preventing the storage of cookies by making a setting in your internet browser. You can find more information on this above under “Cookies”.
Real Cookie Banner
Zur Verwaltung der eingesetzten Cookies und ähnlichen Technologien (Tracking-Pixel, Web-Beacons etc.) und diesbezüglicher Einwilligungen setzen wir das Consent Tool „Real Cookie Banner“ ein. Details zur Funktionsweise von „Real Cookie Banner“ finden Sie unter https://devowl.io/rcb/data-processing/.
Rechtsgrundlagen für die Verarbeitung von personenbezogenen Daten in diesem Zusammenhang sind Art. 6 Abs. 1 lit. c DS-GVO und Art. 6 Abs. 1 lit. f DS-GVO. Unser berechtigtes Interesse ist die Verwaltung der eingesetzten Cookies und ähnlichen Technologien und der diesbezüglichen Einwilligungen.
Die Bereitstellung der personenbezogenen Daten ist weder vertraglich vorgeschrieben noch für den Abschluss eines Vertrages notwendig. Sie sind nicht verpflichtet die personenbezogenen Daten bereitzustellen. Wenn Sie die personenbezogenen Daten nicht bereitstellen, können wir Ihre Einwilligungen nicht verwalten.