7 August 2023

Unhappy in your job: What options do you have as a security guard?

It is true that working in the private security industry can be a tough job. Working conditions are really bad in some areas. However, the situation also varies significantly from company to company. It is not uncommon for a change to offer better career opportunities, the chance to gain new experience and a more comfortable working environment.

Step 1: Analyse the situation carefully!

It is important to know what the causes of their own dissatisfaction are and know your own motivators. Analyse the reasons for dissatisfaction: Identify exactly what makes you unhappy. Is it the working environment, the tasks, the team, the remuneration or the corporate culture? The better you understand the causes, the easier it will be to find a solution.
Often the private environment also plays a role or a change in personal needs. Therefore, also consider these aspects in your analysis!

Step 2: Think through your options and weigh them up!

A next step would be a Brainstorming and research regarding the options available:
What are my chances? How high are the risks? What happens if…? etc.
Many of the following options cost No money, only overcoming. However, some options are quite time-consuming and cost-intensive or even lengthy.

Find out about your rights: Make sure you are aware of your rights as an employee in the private security industry. This includes things like minimum wage, working time laws, holiday entitlements and overtime rules. If you know your rights, you can ensure that your employer respects them.
Talk to your employer: If you are dissatisfied with your pay or working conditions, you should tell your employer. Perhaps an open discussion can help bring about improvements. Perhaps your employer can also offer you opportunities to train or specialise to improve your career prospects and opportunities.
Change the field of activity (within the company): The private security industry is multifaceted. Many private security providers offer different services. Maybe another field is better suited for you. Talk to your supervisor about it, apply internally for another job. Sometimes an internal transfer to another area of responsibility helps.
Join the union: In Germany, there are trade unions that stand up for the rights of workers — for the guarding service, this is the Vereinte Dienstleistungsgewerkschaft (ver.di). If you become a member, you can benefit from their collective bargaining power and fight together with other workers for better working conditions and higher wages.
Search for further training opportunities: If you continue your education or specialise, you can improve your career prospects and often earn significantly higher wages. Think about what additional qualifications could be helpful for your job and look for appropriate training opportunities. You will have more options for action afterwards and be more in demand.
Network with othersMany job opportunities come about through recommendations and personal contacts. In addition, contact with others offers the opportunity to exchange experiences. If you have a strong network, this can help one gain new perspectives. In addition to personal exchange, online platforms such as Xing or Linkedin are recommended.
Look for another employer: If all the above steps do not lead to improvements, it may be wise to look for another employer. There are certainly companies in the private security industry that offer better working conditions and higher wages.
Last but not least: Do it better and start your own business! Of course, this step should be very well thought out. It is often an option to become self-employed on the side and thus start gradually with less risk. However, remember that your previous employer must play along. One possibility could be, for example, freelance work as a lecturer in the security industry.

Step 3: Set your personal goals!

Only if you know as precisely as possible what you want to achieve can you work towards it in a concrete way. In order to motivate oneself, it is very sensible to Write down and visualise your own goals. It can also be helpful to use the so-called SMART rule to set one’s own goals.

The SMART rule is an acronym used as a guide for the Formulation of clear and well-defined goals serves. It helps to formulate goals in such a way that they are realistic and achievable. The SMART rule stands for the following criteria:

Specific (Specific): The goal should be clearly and precisely formulated so that there is little room for interpretation and one is fully aware of one’s goal.
Measurable (Measurable): The goal should be measurable so that progress can be monitored and success objectively assessed. It can be defined by quantitative or qualitative indicators.
Executable (Achievable): The goal should be achievable. It should be challenging but achievable by you with the means available.
Realistic (Realistic): The goal should be realistic, i.e. it should be possible to implement it as intended under the actual given framework conditions.
Terminated (Time-bound): The goal should have a clear time frame by when it should be achieved. A clear deadline promotes motivation and focus on achieving the goal.

Here is an example of a goal formulated according to the SMART rule:

Non-SMART goal: I want to earn more money.

SMART goal: I would like to increase my monthly income by 20% by completing a further training course to become a certified protection and security worker in the next six months and then being employed by my employer directly.

By applying the SMART rule, the goal becomes concrete, measurable, achievable, relevant and has a clear timeframe. This increases the likelihood that you will successfully achieve your goal.

Step 4: Make a “battle plan” to achieve your goals!

Now it’s time for implementation planning. Plan the measures that contribute to your goals, e.g.:

When do I talk to my boss about better pay? Ask for a talk, send appointment suggestions!
What do other companies offer? Research job offers!
What do I earn after further training? Check the collective agreement that applies to you!
How much time can I set aside to further my education? Talk to your partner about your plans!
Does my idea for self-employment work? Work out a business plan!
How much will upgrading training cost me? Find out about costs and state subsidies!
How have other colleagues done it? Network and exchange ideas!

It often makes sense to approach different approaches in parallel and also to have a plan B (and plan C).
Prioritise your goals! Link the different actions to your goals. Make calendar entries and work in a focused way to achieve intermediate goals and milestones!
Don’t let setbacks throw you off track! Stay persistent, focused and positive!

I hope that these tips will help you to improve your individual situation.

21 May 2023

Working as a 34a security guard: What to do when the boss cancels services?

In the private security sector, shift work, night work and work on holidays are common working conditions. Security guards often perform challenging work to ensure the safety of facilities, events and people. Unfortunately the Wages in this sector often in the low-wage sector for example, in the separate security service. If hours are unexpectedly lost, e.g. because the employer loses an important contract, and the monthly target working time is not reached because of this (or for other reasons), it can become financially dicey as a 34a security guard. This article looks at the reasons that lead to the cancellation of working days and shows the possibilities that one then has as a security employee.

What are possible reasons why my employer schedules me on fewer assignment days?

First of all, the security company’s point of view should also be briefly examined at this point. The fact that you are on the duty roster less often has in most cases (hopefully) nothing to do with you personally, but has operational reasons. If these are explained transparently by the employer and you can understand them, this offers a better starting point for a solution to the problem that can be supported by both sides. It is possible, however, that this will lead to a change of employment or to you starting to look for a new job. Or maybe the “lean period” is only short and you can compensate for the hours by working extra hours in the following month or the employer accommodates you in some other way.

Here are ten possible reasons why your employer might want to reduce your working hours:

Lower customer demand: There could be less demand for security services, leading to a reduction in the number of man-hours needed.
Economic slowdown: It is possible that the economic situation has deteriorated, leading to resource constraints and cost savings.
Changes in the business strategy: Your employer may have changed its business strategy, leading to an adjustment of human resources.
Staff rotation: Possibly rotate staff to give all staff the opportunity to work and to distribute working hours more equitably.
New technologies or automation: The Introduction of new technologies or automated systems could lead to fewer employees being needed.
Seasonal fluctuations: Working hours could be subject to seasonal fluctuations, for example if less security staff is needed in certain months.
Changes in contracts with clients: It is possible that contracts with clients have changed and this leads to a reduction in the volume of work.
Legal restrictions: There could be (new) legal restrictions, such as maximum limits for working hours or rest periods between shifts. Or the existing requirements (e.g. from the Working Hours Act) are now better followed up.
Company holidays or seasonal company breaksYour employer may have decided to reduce working hours during certain periods, such as company holidays or seasonal breaks (from customers). Also, for example, the Covid pandemic had caused temporary dislocation within the industry.
Internal company restructuring: Your employer may carry out internal restructuring leading to a reassessment of working hours and resource allocation.

What options do I have if my employer assigns me to less work?

Of course, it is not worth arguing about one or two hours. However, a loss of 20, 30, 40 per cent or even more hours is a big deal, because you also have to make a living. If your boss removes you from the duty roster, assigns you to significantly fewer shifts than usual and you don’t work your hours — then you have the following options:

Check employment contract!
That is the most important point. As a rule, what is decisive is what has been agreed in your employment contract. For example, if it says “full-time”, the employer is obliged to employ you accordingly. What is meant by full-time is usually regulated in the respective collective agreement. Often a specific number of hours is also agreed. If, for example, 170 hours per month are contractually stipulated in your employment contract, this number of hours must be adhered to (apart from minor fluctuations, e.g. due to sick cover).
Consult the duty roster!
Duty scheduling in security services, e.g. in factory security, is often done on the basis of a fixed shift rhythm. In this way, it is possible to plan roughly in advance — of course with a certain degree of uncertainty (e.g. due to eternal outstanding holiday planning). However, the actual duty roster for the following month is decisive: If it states 20 shifts, for example, then you are entitled to work this number of shifts. Once a duty roster has been published, it may only be changed again after consultation with the employees.
Seek dialogue and actively offer work performance!
Many things can be clarified through communication. Seek to talk to your supervisor and reach a consensus. Important: Communicate that you do not agree with the changes and explicitly offer your work performance! Your employer is obliged to give you the work according to the existing employment contract, you provide your work performance according to the contract.
Your employer does not react? Send a written reminder!
Inform your employer in writing about the aspects mentioned above. The written form is important so that you have proof. Set a deadline for your boss, but continue to be polite and cooperative. After all, you usually want to continue working for your employer.
If nothing helps: complain!
If all else fails, the employer does not react and talks (possibly also with the works council) have not led to success, the only option is to take legal action before the labour court.

Lawyer Jörg Zitzmann has beautifully presented the facts of the case in the YouTube channel of the Academy for Security:

Working Hours Act

Unhap­py in your job: What opti­ons do you have as a secu­ri­ty guard?

Step 1: Ana­ly­se the situa­ti­on carefully!

Step 2: Think through your opti­ons and weigh them up!

Step 3: Set your per­so­nal goals!

Step 4: Make a “batt­le plan” to achie­ve your goals!

Working as a 34a secu­ri­ty guard: What to do when the boss can­cels services?

What are pos­si­ble reasons why my employ­er sche­du­les me on fewer assign­ment days?

What opti­ons do I have if my employ­er assigns me to less work?